Privacy Policy

Last Updated: April 18, 2026

1. Information We Collect

We collect information that you provide directly to us when you book a cleaning service, create an account, or contact us. This includes your name, phone number, physical address in Riyadh, and payment information.

2. How We Use Your Information

Your information is used to provide our cleaning services, process payments, and communicate with you about your bookings. We also use it to improve our service efficiency across different districts in Riyadh.

3. Data Protection

We implement high-level security measures to protect your personal data. Payment information is processed through secure, encrypted gateways and is never stored on our servers.

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share necessary details (like your address) with our vetted cleaning professionals to perform the requested service.

For any questions regarding your privacy, please contact us at privacy@velro.sa